Privacy policy

This Privacy Policy describes how we collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Title

Last updated: Oktober 2025

1. Introduction

2. Data We Collect

3. How We Use Your Data

4. Legal Basis for Processing (GDPR)

5. Disclosure of Personal Data

6. International Data Transfers

7. Data Retention

8. Your Rights

9. Cookies and Tracking Technologies

10. Contact Information

1. introduction

This Privacy Policy describes how Ihum Group (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you visit or make a purchase from Azulic.sg (the “Site”).


 

We are a company registered in the Netherlands and operate internationally under the dropshipping e-commerce model, focusing on high-quality consumer products in the wellness, lifestyle, and tech sectors.


 

This policy complies with both the Singapore Personal Data Protection Act 2012 (PDPA) and the European Union General Data Protection Regulation (GDPR), ensuring that your privacy is protected regardless of where you are located.


 

By accessing or using our Site, you acknowledge and agree to the terms described in this Privacy Policy.

2. data we collect

We collect personal data to process your orders, provide support, and improve our services. The types of data we may collect include:

a. Information You Provide Directly

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party providers)
  • Account login credentials (if applicable)
  • Communication history (emails, support messages)

b. Information Collected Automatically

  • Device and browser information
  • IP address and geolocation (approximate)
  • Shopping and browsing activity on our website
  • Cookies and similar technologies (for analytics and marketing)

c. Marketing and Advertising Data

  • Data collected via Facebook Pixel, TikTok Pixel, and Shopify Analytics for the purpose of advertising optimization and performance tracking.
  • Newsletter subscription preferences and interactions (if applicable).


 

We do not knowingly collect data from children under 16 years old.

3. how we use your data

We use your personal data for the following purposes:

  1. Order Processing & Fulfilment:
    To process payments, ship products, and manage your orders.
  2. Customer Support:
    To respond to your inquiries, returns, and feedback.
  3. Marketing & Advertising:
    To send promotional communications (if you have consented) and to display targeted ads on Facebook, TikTok, and Instagram.
  4. Analytics & Website Improvement:
    To analyse site traffic, improve usability, and enhance user experience using tools like Google Analytics and Shopify Analytics.
  5. Legal & Compliance:
    To comply with tax, accounting, and consumer protection laws applicable in the Netherlands and Singapore.
  6. Fraud Prevention & Security:
    To protect our systems and customers from fraud, abuse, or unauthorized access.

We process your data only when necessary and in accordance with applicable privacy laws.

4. legal basis for processing (gdpr)

Under the EU General Data Protection Regulation (GDPR), we rely on the following legal grounds for processing your personal data:

  • Performance of a Contract: When processing your orders, payments, and deliveries.
  • Consent: When you subscribe to our newsletter, allow cookies, or agree to receive marketing communications.
  • Legal Obligation: When we retain data to comply with tax and accounting laws.
  • Legitimate Interest: When we analyze usage trends, improve our services, and prevent fraud or abuse.


 

You may withdraw your consent at any time by contacting us at support@azulic.sg.

5. disclosure of personal data

We may share your personal data with trusted third parties strictly for business and operational purposes, including:

  • Shopify Inc. – E-commerce platform provider that hosts our store.
  • Payment Processors – Such as Shopify Payments, Stripe, PayPal, or other financial service providers used to process payments securely.
  • Logistics & Shipping Partners – For product delivery, such as DHL, YunExpress, or local carriers.
  • Marketing & Advertising Platforms – Such as Meta (Facebook/Instagram), TikTok, and Google for campaign optimization.
  • Analytics Providers – For site performance and visitor data analysis.


 

All third-party partners are required to handle your personal data in compliance with PDPA and GDPR regulations. We do not sell or rent your personal data to any third parties.

6. international data transfers

As a global e-commerce business, we may transfer your personal data outside the European Economic Area (EEA) or Singapore, primarily through service providers such as Shopify, Meta, and Google.
 

Whenever data is transferred internationally, we ensure appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Compliance with Singapore’s PDPA cross-border data transfer requirements.
     

Your information is protected through encryption, access control, and secure data storage practices.

7. data retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy:

  • Order and transactional records: 7 years (for legal and tax purposes).
  • Customer support communications: Up to 2 years after resolution.
  • Marketing and advertising data: Until consent is withdrawn or after 2 years of inactivity.
  • Cookies and analytics data: Up to 24 months (depending on your browser settings).
     

Once retention periods expire, personal data is securely deleted or anonymized.

8. your rights

Depending on your jurisdiction (EU or Singapore), you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request erasure of your data, subject to legal retention requirements.
  • Restriction: Request limited processing of your data in certain circumstances.
  • Data Portability: Receive your data in a structured, machine-readable format.
  • Withdraw Consent: Opt out of marketing or revoke prior permissions at any time.

To exercise any of these rights, please contact us at support@azulic.sg. We will respond within the time limits required by law.

Reporting and Analytics

9. cookies and tracking technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze website performance.

Types of Cookies We Use:

  • Essential Cookies: Required for basic site functionality, shopping cart, and checkout.
  • Analytical Cookies: Used by Google Analytics and Shopify Analytics to understand visitor behavior.
  • Marketing Cookies: Used by Meta Pixel and TikTok Pixel to deliver relevant ads.


 

You can manage your cookie preferences through your browser settings or our cookie consent banner. Refusing cookies may limit certain website features.

10. contact information

If you have any questions, requests, or complaints regarding this Privacy Policy or our data protection practices, please contact:
 

Ihum Group
Torenallee 101, 5617 BR Eindhoven, The Netherlands
Email: support@azulic.sg
Website: https://www.azulic.sg

 

If you are located in the European Union, you may also contact your local Data Protection Authority (DPA).
In Singapore, you may contact the Personal Data Protection Commission (PDPC) if you believe your data protection rights have been violated.